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Existing legacy systems house a wealth of business knowledge &
data of the organization. Many of the best practices and processes
of the organization are embedded in these systems. ICONMA’s
application maintenance & support services enable clients to maximize
the value derived from their existing applications.
Outsourcing application maintenance & support to a competent partner
like ICONMA, enables clients
to re-allocate valuable in-house resources to more strategic IT initiatives.
ICONMA’s Global Delivery
Model (onsite - near shore - offshore) also helps clients leverage
time zone differences to benefit from 24-hour workdays. This ensures
that our client’s mission critical applications get the 24x7
attention that they require to function effectively. This reduces
the total cost of application ownership for our clients.
Our comprehensive application maintenance & support services span
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Corrective
Maintenance: Bug fixes and Beeper support |
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Adaptive
Maintenance: Changes to support changing business or technical
environments, and new requirements |
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Enhancement:
Adding functionality such as a new module or new reports |
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Perfective
Maintenance: Restructuring, revitalizing, and rewriting code
for future ease of maintenance and increasing maintainability
through rationalization of data and performance tuning |
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Production
Support: Providing support to the applications in production
environment |
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