United States of America
-
Iowa:
(855) 556-6863
info@iconma.com -
Corporate Headquarters:
850 Stephenson Hwy
Suite 612
Troy, Michigan 48083
(888) 451-2519
info@iconma.com -
California Office:
4701 Patrick Henry Drive
Suite 6
Santa Clara, CA 95054
(888) 583-1930
info@iconma.com -
New Jersey Office:
197 State Route 18
Suite 205 (North Tower)
East Brunswick, New Jersey 08816
(732) 642-7164
info@iconma.com -
Virgina Office:
44081 Pipeline Plaza, Suite 100
Ashburn, Virginia 20147
(312) 533-1673
info@iconma.com -
Texas Office:
6136 Frisco Square Blvd.
Suite 400
Frisco, Texas 75034
(214) 984-0636
info@iconma.com -
Virginia Office:
3900 Westerre Parkway
Suite 300
Richmond, Virginia 23233
(804) 916-0905
info@iconma.com -
Virginia Office:
44081 Pipeline Plaza
Suite 100
Ashburn, Virginia 20147
(703) 726-7592
info@iconma.com -
Florida Office:
2202 N. West Shore Blvd, Suite 200
Tampa, Florida, 33607
(855) 930-3562
info@iconma.com -
Georgia Office:
11340 Lakefield Drive, Suite 200 Duluth, GA 30097
(770) 842-1655
info@iconma.com -
North Carolina Office:
3440 Toringdon Way
Suite 205
Charlotte 28277
(855) 569-3537
info@iconma.com -
New York Office:
140 Broadway
46th Floor
New York, New York 10005
(888) 993-3416
info@iconma.com -
Michigan Office:
250 Monroe NW,
Suite 400
Grand Rapids, Michigan 49503
(855) 569-3537
info@iconma.com -
Ohio Office:
8044 Montgomery Road,
Suite 700, Cincinnati,
Ohio, 45236
(855) 418-5867
info@iconma.com
*Secondary Locations in Davenport, IA; Columbus, OH; Washington, DC; Tampa, FL; Minneapolis, MN; Raleigh, NC.
India Offices
-
ICONMA Professional Services & Solutions Pvt. Ltd.:
#301-305, 3rd Floor, Tower III, Fortune 9 Bldg.,
Somajiguda, Raj Bhavan Road
Hyderabad 500082, Telangana, India
Tel: +91 40 23406002
-
Global Development Center:
3rd Floor, 7-1-79, Survey No-77, Anand Capital Building, Greenlands, Hyderabad. Telangana, India 500016.
(+91) 040-42624000,040-23356002
-
Hyderabad Office:
3rd Floor,
7-1-79, Survey No-77,
Anand Capital Building,
Greenlands, Hyderabad.
Telangana, India 500016.
(+91) 040-42624000,040-23356002
enquiries@iconma.com -
Noida Office:
ARV Park, H-28, 3rd floor, Sector-63
Noida
Uttar Pradesh
India 201301
(+91) 0120-4109559, 0120-4349559
info@iconma.com
Canada Office
-
Canada Office:
7111 Syntex Drive
3rd Floor
Mississauga,
Ontario Canada L5N 8C3
(855) 775-1066
info@iconma.com
A Day in the Life of Account Management Operations
Analeigha Ewing has been working with the ICONMA team for two years, most recently in her role as a manager of account management operations. As a part of her job, she works closely with our account managers and corporate recruiters to help maintain our company’s presence on each of our accounts. Here is a look into her daily work responsibilities and some advice for those looking for a new position.
What does a typical day look like?
I work with our Account Managers to maintain the overall health of their accounts and work towards our ICONMA goal of being a top supplier on each of our accounts. This includes reviewing daily, weekly, and monthly reporting to track overall account progress and highlighting improvement areas. This will also involve having daily and weekly conversations with Account Managers or leaders on our team to brainstorm strategies and collaborate on ways to improve our processes or performance. For our priority accounts, I will also join client meetings to review things like our quarterly scorecards and program updates or chat about our success on the account.
In addition to working with our account managers, I collaborate with one of our corporate recruiters and our leadership team to identify and recruit the best talent to join our ICONMA family. As part of our process, I typically conduct first-round interviews with prospective account managers or account support specialists and provide that feedback to our internal team before determining the next steps.
What do you love about your job?
What I love most about my job are the amazing people I work with daily. We have such a supportive and collaborative culture here at ICONMA, and I have felt valued since I began my journey here almost two years ago. ICONMA is unique, and it’s hard to come by a team like ours, so I am incredibly grateful. I also love that at the core of what we do, we are helping people find their next opportunity. We specialize in so many verticals and have such a diversified book of business our company continues to grow and help attract top talent.
Any advice for job seekers?
My advice would be to understand what you are looking for in your next role and what skillsets you possess to help get you there. Once you have this outlined, highlight it in your resume and tailor your resume for each position you apply to. Also, when you have an opportunity to interview, always be prepared with questions. These questions should be focused on what is important to you in your next role or trying to understand what a “day in the life” would look like.
September 25, 2023
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